Vademac · for machine builders
Every machine you build, with all its answers
Vademac gathers a machine's whole body of knowledge — its 3D design, its documents, how to install it, and a searchable pool of solved problems — so a technician finds what they need from the part in front of them, with an assistant that answers from all of it.
Watch the demo The full demo video will be published here soon.
What it does
From the part in front of you to the answer
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Start from the part in front of you
The design comes straight from CAD. Rotate it, explode it, pick a part and see every document about it; open a document and a small view shows where that section sits on the machine.
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Documents in their own formats
PDF manuals, drawings, schematics, web pages, images and video — never converted away, and ordered the way a technician thinks: Electrical › Spindle › Wiring, not the folders they came in.
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Installation, step by step
Each step says what to do, which parts and documents it involves and what to check. The 3D machine follows along: the parts of the step stand out.
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Each unit, by its serial number
Type a serial number and the unit opens over its machine: its options, versions, installation date and service history. Vademac reads your installed-base database — SQL, CSV, a REST address or Salesforce — and never writes to it.
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Support cases, answered with sources
Messages to your support mailbox become cases. The agent identifies the machine, searches the documents and the solved problems, and drafts a reply with citations and pictures. Nothing is sent until a person approves it — and a solved case can join the pool of solved problems.
Behind it
An assistant that cites, a pool that grows
An assistant that answers from all of it
Ask in your language. It searches the documents, the design, the solved problems and the unit on screen, answers with its sources, and drives the interface: it opens the document, selects the part, starts the step.
New machines, prepared by the agent
Give it a machine's sources — documents, the design, a folder of support mail. The agent proposes the document tree, the links between parts and sections, and the solved problems in its own words. A person approves each proposal; the machine goes live only with what was approved.
Your sources, kept in step
Shared folders, Salesforce Knowledge and closed cases, or any system that answers a list over the web — read only, mirrored into the machines' documents and searched like the rest.
Search that learns
Words, meaning, the text read from pictures, and what answered the same question before — ranked so the documents' own structure comes first.
Ready for production
Built to run at your company and your customers'
One server or several; your models or a provider; every change approved and every step logged.
Roles and approvals
Viewer, technician, support, automation. A technician's note becomes a proposal; only an approved change alters a document or the design, and every earlier version is kept.
Everything logged
Every note, decision, sign-in and change is in the log, naming the person.
Company sign-in
An account per person, or single sign-on through OpenID Connect — Microsoft Entra ID, Okta, Google, Keycloak, Auth0.
Works offline
An installable app for phones, tablets and computers that keeps the last opened machine for reading without a connection.
Your models, your spend
Local models through Ollama or a hosted provider. Every model call is counted, with monthly budgets per installation and per person.
Customers' data
Keep cases and logs as long as you decide; export or erase one customer's data on request.
Scales out
SQLite for one server, PostgreSQL for production, several instances behind a load balancer, metrics for Prometheus.
Pairs in seconds
A phone or tablet joins with a one-time QR code — a shop-floor tablet included.
The machines in these pictures are open-source designs used as demo content: PrintNC (design and drawings under CC BY 4.0). They are not customer machines.
Do you build machines?
Show us one of yours. We will show you its knowledge in Vademac: the design, the documents, the installation and the problems already solved.